News Release | Chicago, IL | July 13, 2009

Five9 Technologies announces the availability of our IT Infrastructure Library (ITIL) v3 Foundations Certification Class in the Chicago Area and a special discounted price for members of the Illinois Technology Association (ITA).

The first class is scheduled for Monday, July 27th through Wednesday, July 29th at the Courtyard Marriott in Oakbrook Terrace, IL.

“After overwhelming ITIL certification training success within our Fortune 2000 clients, Five9 is pleased to begin offering our ITIL v3 Foundations training in a public class format,” said Craig Rozelle, COO | SVP of Five9 Technologies. “During these challenging economic times, we have seen significant interest from both those IT professionals in industry as well as those in transition to improve their industry best practice knowledge and credentials.  This class will be taught by an experienced and engaging Five9 instructor with a 98% student evaluation rating and an over 99% certification exam pass rate.”

This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines within ITIL best practices, this course also positions students to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses.

Five9 is offering the ITIL v3 Foundations Certification Class to the general public at a price of $1,250, which includes the exam fee.  ITA members who register will receive a special member price of $995 (Enter discount code: ITAFOUND). More information about the course may be found at www.five9technologies.com and selecting the “Training” link.

About Five9 Technologies
Five9 Technologies is a management consulting firm that improves IT performance through measurable, process-based best practices.  From strategy through implementation, the firm improves IT service, generates cost efficiencies, ensures iterative compliance and drives growth through innovation. Combining significant expertise, proven methodologies and highly focused senior engagement teams, Five9 Technologies delivers an unparalleled commitment to ensure client success. For more information, visit www.five9technologies.com.