Event Description: Scott Fuzer discusses: What is IT Infrastructure Library (ITIL)? How does ITIL relate to IT Asset Management (ITAM)?

Our discussion focuses on understanding the basics of ITSM and the ITIL framework; how ITSM integrates with ITAM; and how to realize the value of the integration between these processes. The IAITAM group has invited Five9 to introduce ITIL to the members and provide open discussion where we share our ITSM and ITAM experiences.

Northeastern Member User Group May 21, 2009 | 10:00 - 11:00 AM CDT    

Southern Member User Group May 26, 2009 | 3:00 - 4:00 PM CDT        

Northeastern Member User Group May 21, 2009 | 10:00 - 11:00 AM CDT    

Midwest Member User Group May 28, 2009 | 10:00 - 11:00 AM CDT   

Education Member User Group May 26, 2009 | 10:00 - 11:00 AM CDT  

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